GuestRevu is delighted to announce its fifth victory in each the Visitor Surveys and Repute Administration classes on the 2024 HotelTechAwards. This win reaffirms the corporate’s unwavering dedication to advancing the hospitality business.
The HotelTechAwards recognises main lodge software program merchandise and locations paramount significance on buyer suggestions, integration compatibility, organisational well being, market share, associate community energy, and buyer assist high quality. This 12 months, the competitors gathered suggestions from 1000’s of hoteliers, garnering greater than 50,000 product evaluations. GuestRevu’s accomplishment in each classes signifies a exceptional achievement for the crew and a stamp of approval from a whole lot of glad customers who’ve reviewed its visitor survey and on-line fame administration options.
“With expertise evolving at a breakneck tempo, it’s close to not possible to maintain up with the most recent developments,” says HotelTechReport co-founder Jordan Hollander. “HotelTechReport’s group does the onerous work of sifting via and reviewing a whole lot of lodge tech merchandise every year – to assist the worldwide group innovate sooner via crowd sourced data sharing.”
GuestRevu achieved a 100/100 HotelTechScore in each classes, and an general person score of 4.7 out of 5. Shopper testimonials praised the distinctive client-centric focus of the assist crew and counseled GuestRevu for delivering highly effective information in a user-friendly package deal.
One income supervisor from a 500+ room UK property* acknowledged “Moreover the product being nice to deep dive into your visitor expertise, the crew at GuestRevu is nice. They are going to aid you in whichever manner they will. By now we use GuestRevu not just for visitor expertise, but in addition for workers expertise!” One other shopper provides that the highlights of utilizing GuestRevu embody “The crew, they make the entire expertise sensible! Everyone seems to be so considerate and genuinely type. The Ease of Use, the surveys are very person pleasant and intuitive. Comfort, it is wonderful when you’ve all of your on-line evaluations in a single place.”
Past excellent assist, shoppers counseled GuestRevu for delivering highly effective information in a user-friendly package deal. “The quantity of data we will have multi functional place is sensible. And so many choices to filter so we will acquire correct info with comparisons towards our personal websites and rivals,” says a consultant from a luxurious property in the UK.
Whereas person evaluations are crucial facet of the HotelTechAwards scoring standards, integration partnerships with different instruments in a lodge’s tech stack could make the distinction between a very good product and one that’s indispensable for a lodge striving to create an distinctive visitor expertise. GuestRevu strives to work carefully with companions to make sure that collectively we offer precisely the instruments and information that hoteliers must succeed.
“What differentiates GuestRevu from the competitors is its unmatched mixture of user-friendliness, automation, a passionate and devoted crew, ease of integration, and distinctive reporting capabilities,” says Maud Bruyere, Advertising and marketing Supervisor at For-Sight, a number one lodge CRM. “The GuestRevu crew is sensible, for us as companions and for our mutual prospects that reward their glorious buyer success crew!”
Successful the coveted titles of Greatest Visitor Surveys and Greatest Repute Administration Software program, alongside the precious shopper suggestions upon which the awards are based mostly, has additional impressed the GuestRevu crew to proceed to refine and evolve its services and products and stay devoted to creating the most effective options for hoteliers, simplifying operations, rising effectivity, gaining buyer loyalty and boosting their backside traces.
Expressing his delight on the fifth win, GuestRevu’s CEO and Founder, Chris Alexandre, says, “GuestRevu has received many awards over time, however the HotelTechAwards all the time maintain distinctive significance to us, as they’re based mostly on evaluations from our shoppers, who’re the cornerstone of our enterprise and know our product higher than any choose might. The person suggestions HotelTechReport offers is invaluable as we endeavour to maintain perfecting our software program’s performance and person expertise. Nicely achieved to everybody within the GuestRevu crew, and thanks to your dedication and dedication.”
*Opinions on Lodge Tech Report are nameless, and GuestRevu expresses profound gratitude to everybody who took the time to contribute.
About GuestRevu
GuestRevu offers award-winning visitor suggestions and on-line fame administration instruments tailored for the hospitality business, enabling hoteliers worldwide to achieve a deeper, guest-focused understanding of operational strengths and weaknesses, monitor and handle their on-line fame and evaluations, and enhance visitor satisfaction. Listening to and studying from visitors allows hoteliers to drive extra direct bookings, construct lasting loyalty and finally improve income. As a Tripadvisor Platinum Evaluation Assortment Accomplice, GuestRevu additionally offers shoppers the chance to spice up their on-line evaluations and rankings on the world’s largest overview web site.
In regards to the HotelTechAwards
The HotelTechAwards recognises corporations which have confirmed so as to add immense worth for hoteliers by serving to them compete within the digital age. Expertise is the important thing to enhancing the visitor expertise, creating a greater workers tradition on property and finally rising earnings. Winners of the HotelTechAwards are decided based mostly on verified shopper suggestions and spotlight best-of-breed corporations throughout key classes of the lodge tech stack.
